FAQ

Yes, you can upgrade to a different subscription package at any time. However, please note the following:

1. If you choose to upgrade before completing your current package, the payment for your previous plan will not be refundable
2. Alternatively, you can choose to complete your current subscription plan and upgrade to the new one once the existing package expires
3. Feel free to contact customer support if you have any further questions

Currently, we accept "SSLCOMMERZ" as the payment method.

To change your subscription plan:

1. Log in to your account
2. Go to Subscription Settings
3. Click the “Change Subscription” button
4. Select a new plan
5. Confirm the changes
6. Complete the process

If you forget your Jabeda password or login ID:

Password Recovery:

1. Go to the Login page
2. Click “Forgot Password”
3. Enter your mobile number and verification code
4. Set a new password and click Submit

To report a technical issue in Jabeda, you can use:

1. Email: sales@daisentech.com
2. Contact Form: Fill out the form in the “Contact Us” section on our website.
3. Phone: 01978060008
4. Help Desk: Visit the “Contact Us” section for troubleshooting guidance.